Stopped for milkshakes but that was a mistake. Went to the takeout end of the counter, waited and waited then finally had our order taken. It must have taken over 10 minutes to get 2 milkshakes. Once we got them and got in our vehicle, as we are driving we started to drink them but there wasn't much flavor to them. I would not order them from here again.

I'm going to start by saying this; I do like the food from this chain & specially the great prices they have to offer however this location has terrible customer service. The welcome you receive once walking through the double doors is something similar to dirty sewer water mixed with rotten onions. Once waiting to be seated the staff looks at you like you are interrupting them...

My friends and I went to Steak & Shake for shakes and to kill some time before an appointment in the area. Killing time was almost all we did. The restaurant was half full when we arrived but despite the fact that all 3 of us middle aged adults stood at the top of the line waiting to be seated, we were ignored. After 10 minutes I asked to speak to the manager. I asked him how l...