For more than 100 years, Nordstrom works to deliver the best possible shopping experience, helping customers possess style - not just buy fashion. Since 1901, we have been committed to providing our customers with the best possible service-and to improving it every day. This commitment has taken us from a small Seattle shoe store to the leading fashion specialty retailer we are today. We are proud to serve customers in 38 states with 118 full-line stores in the United States and one in Canada. We also serve customers in 96 countries through the Nordstrom website. Free shipping and free returns, mobile shopping and exciting new retail partnerships offer us continued opportunities to serve customers in more ways with a fresh, relevant shopping experience and inspiring style. Fashion changes. Shopping Changes. Our commitment to happy customers does not.