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Hotel staff is really nice! And the rooms are fine..
I had a pleasant 5 night stay at the Crown Plaza, Costa Mesa! Friendly staff, room was cleaned, and decent breakfast buffet (extra cost). The restaurant staff was kind. Loved the welcome note!
Clean rooms, comfy beds, great location if you have a pet!
Serving, tending, and wait staff in restaurant have no business in the service industry.
If you *need* to get online and have a phone with LTE & tethering, just use that instead of the wifi.
In room wireless is not consistent or readily available.
Hotel staff is nice and friendly. But no self laundry, only dry cleaning and dry cleaning is dirty. Quite near to South Coast plz, which is niceeeee for shopping