We returned to the UK after a month's cruising and caught the 1400hrs Virgin East Coast train from Kings Cross to Leuchars on Tuesday 10th May. We had reserved first class seats and had a great team looking after us. Crew Leader was Carol Fradley, helped by Paula, David, Jamie, Cheryl and Cathy. They all delivered exemplary service - we enjoyed the food and the wine and the jou...

After a long haul 'red eye' flight, we opted to travel First Class back t the north of England. The Virgin First Class Lounge at Kings Cross is an island of tranquility on the first floor, overlooking the hustle and bustle of the platforms below. Complimentary hot, cold and alcoholic drinks along with an abundant supply of newspapers help to pass an hour or so as we waited for ...

I travelled to and from Leeds in Virgin first class. Very, very disappointed and the food in the picture is nothing like the food I was served. Shepherds pie, on both legs of the journey, which look as if it had been brought from the cheapest supermarket possible and heated in the microwave. A green and cream coloured slice of cake. The food was so poor, and I thought at least ...

A new experience for us, not wishing to drive to Edinburgh (have you seen what hotels charge for parking) we thought we would try Virgin East Coast First Class. First we got a Two Together travel card, which we saved with on the first trip. Automatic reservation of seats as well. The train arrived on time, and within minutes were offered refreshments. The food and wine was free...