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My Starbucks back home would comp the drink after the first mistake, & certainly comp it if someone showed a sufficient balance on a gold card.
Definitely NOT up to par with corporate Starbucks. It took them 3 tries to get a venti skinny vanilla not iced. And I have $50.12 avail on my Starbucks gold card and they made me pay with another
Haven't been here in a year and the Barista recognized me, amazing!!